Important Information
Policies
To help make your stay at Holiday Inn Express & Suites Clovis in Clovis as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies that align with a smooth and structured guest experience.
Check-In and Check-Out
Check-in generally begins in the afternoon, allowing staff time to prepare rooms to a consistent standard. Check-out is scheduled for late morning, ensuring an organized transition between guests.
Identification and Age Requirements
Guests are required to present valid identification at check-in. A minimum age requirement applies for those booking and staying independently.
Pet Policy
Pets are typically not permitted at the property, maintaining a controlled and allergen-conscious environment for guests.
Smoking Policy
Smoking is not allowed inside rooms or interior spaces, helping preserve a clean and consistent indoor atmosphere.
Cancellation Policy
Cancellation terms depend on the reservation type. Flexible bookings allow changes within a specified period, while discounted rates may carry more restrictive conditions.
Payment and Deposits
A valid payment method is required upon arrival. Temporary holds or deposits may be applied to cover incidental charges during the stay.